Professional Service & Support
SG is your composting operations partner from startup to long - term success.
We offer annual support agreements and flexible à la carte options — whether you need monthly remote support, seasonal tune-ups, or complete system audits. We tailor our services to match your team’s experience and operational goals.
200 + years of combined composting operations experience
4 Hour Response Time - for support contracts
Support for all SG Systems
Used by major public and private sector clients
Proven to reduce downtime and increase compost consistency
Why Support Matters
A Composting System Is Only as Good as the Team Behind It
Our systems are only the beginning. SG provides the training, troubleshooting, optimization, and maintenance support to maximize uptime, ensure regulatory success, and empower your operations team.
Comprehensive Operator
Training
Equip your staff with essential knowledge on feedstock handling, aeration control, compost monitoring, and quality assurance.
On - Site & Remote Technical Support
SG experts are available for live troubleshooting, performance tuning, and monitoring support from anywhere.
Commissioning & Launch
Assistance
Hands-on support during system startup to ensure successful commissioning and real-world performance.
Ongoing Optimization & Maintenance
Long - Term Performance, Built In
Operational Troubleshooting & Optimization
Resolve issues fast and improve process flow with scheduled remote reviews or on-site audits.
Feedstock Adaptation Support
Integrate new organics streams while maintaining composting efficiency and quality standards.
Regulatory Compliance Assistance
Get help with monitoring setup, report exports, and adjusting to evolving environmental regulations.
Maintenance & Parts Services
Preventive maintenance scheduling, OEM spare parts, and system consumables for smooth long-term operations.